FAQs
Answers to your most frequently asked questions!
- What Set of Tees Should I Play?
- When I Try to Cancel Through the App, I Get a Messsage Saying "To manage or make changes...please contact support@18birdies.com"
- Can I Delete My 18Birdies Account?
- How to Update Your Handicap Index®
- I Can't Find My Clubs
- Cancel (Unsubscribe) Premium Subscription
- Where Can I Contact The 18Birdies Team?
- How Do I Fully Close the App? (iOS)
- What Happens If I Get a New Phone?
- Does the App Work with Both Yards and Meters?
- How Can I Increase the Display on My Device?
- I am a Premium Member but I Don't Have Access To Premium Features
- Billing and Payment Questions
- Will the App Automatically Advance to the Next Hole?
- I Worry About Draining My Battery. How Can I Minimize This?
- Will 18Birdies Work on my Tablet?
- I get an error message saying "Network Unavailable"
- Check App Version
- Scorecard Symbols
- GPS Shows a Different Set of Tees Than What I Selected