Switching Phones or App Stores with 18Birdies Premium

You can access your 18Birdies account on a new phone by signing in with the same account information.

Your 18Birdies account and your app-store subscription are separate:

Your saved 18Birdies data is connected to your 18Birdies account.
Your Premium purchase and billing are connected to the Apple Account or Google Account used to subscribe.

Moving to another phone on the same platform is usually straightforward. Moving between iPhone and Android requires additional steps because Apple App Store and Google Play subscriptions do not transfer between stores.

What Should I Do Before Switching Phones?

Before changing devices:

Confirm the email or sign-in method used for your 18Birdies account.
Confirm whether your Premium subscription is billed through Apple or Google Play.
Check the subscription’s next renewal or expiration date.
Make sure your rounds and account information appear correctly in 18Birdies.
Do not create a new 18Birdies account on your new phone.

Signing in to the same 18Birdies account is the most important step for keeping your saved information together.

How Do I Move Premium to Another iPhone?

If you are moving from one iPhone to another:

Download 18Birdies from the Apple App Store on your new iPhone.
Sign in with the same 18Birdies account used on your previous phone.
Make sure the new iPhone is signed in to the Apple Account used to purchase Premium.
Open 18Birdies and check that your Premium features are available.
If Premium is locked, follow the steps in How to Restore Your 18Birdies Premium Subscription.

You do not need to purchase Premium again if the subscription is active under the same Apple Account.

How Do I Move Premium to Another Android Phone?

If you are moving from one Android phone to another:

Download 18Birdies from Google Play on your new phone.
Sign in with the same 18Birdies account used on your previous phone.
Make sure Google Play is signed in to the Google Account used to purchase Premium.
Open 18Birdies and check that your Premium features are available.
If Premium is locked, follow the steps in How to Restore Your 18Birdies Premium Subscription.

You do not need to purchase Premium again if the subscription is active under the same Google Account.

How Do I Switch from Android to iPhone?

A Premium subscription purchased through Google Play cannot be transferred directly to the Apple App Store. To switch billing providers, you will need to cancel the Google Play subscription so it does not renew, then start a new subscription through Apple after the current subscription expires.

Canceling your Google Play subscription does not immediately cancel your Premium access. Your existing Premium membership remains attached to your 18Birdies account and can be used on your new iPhone through the subscription's expiration date.

To switch:

Open 18Birdies on your Android phone.
Tap Me on the bottom menu.
Tap the three-dot menu in the top-right corner.
Tap Premium Membership.
Tap Manage Subscription.
Cancel the Google Play subscription. This prevents Google Play from renewing and charging you again.
Note the expiration date shown by Google Play. You will continue to have Premium access through this date.
Download 18Birdies on your iPhone.
Sign in to the same 18Birdies account.
Confirm that your Round History, account information, and Premium access appear correctly.
Continue using your existing Premium membership on your iPhone until the Google Play subscription expires.
After the subscription expires, tap Go Premium on your iPhone and start a new subscription through the Apple App Store.

Do not start a new Apple subscription while your Google Play subscription is still active. Apple and Google bill subscriptions separately, so subscribing through Apple before your Google Play membership expires could result in overlapping charges.

How Do I Switch from iPhone to Android?

A Premium subscription purchased through the Apple App Store cannot be transferred directly to Google Play. To switch billing providers, you will need to cancel the Apple subscription so it does not renew, then start a new subscription through Google Play after the current subscription expires.

Canceling your Apple subscription does not immediately cancel your Premium access. Your existing Premium membership remains attached to your 18Birdies account and can be used on your new Android phone through the subscription's expiration date.

To switch:

Open 18Birdies on your iPhone.
Tap Me on the bottom menu.
Tap the three-dot menu in the top-right corner.
Tap Premium Membership.
Tap Manage Subscription.
Cancel the Apple subscription. This prevents Apple from renewing and charging you again.
Note the expiration date shown by Apple. You will continue to have Premium access through this date.
Download 18Birdies on your Android phone.
Sign in to the same 18Birdies account.
Confirm that your Round History, account information, and Premium access appear correctly.
Continue using your existing Premium membership on your Android phone until the Apple subscription expires.
After the subscription expires, tap Go Premium on your Android phone and start a new subscription through Google Play.

Do not start a new Google Play subscription while your Apple subscription is still active. Apple and Google bill subscriptions separately, so subscribing through Google Play before your Apple membership expires could result in overlapping charges.

What Happens to My 18Birdies Data?

Your saved information is connected to your 18Birdies account, not your phone.

When you sign in to the same account, you should see your existing:

Profile
Round History
Scores and stats
Handicap information
Golf Bag
Friends and Community activity

If your information is missing, you may have signed in to a different 18Birdies account.

Do not enter new rounds or purchase another subscription until you confirm that you are using the correct account.

Frequently Asked Questions

Will I Lose Premium Immediately After Canceling Through My Old App Store?

Your original billing provider will show the date your subscription or trial expires.

For a paid subscription, Premium remains active until the end of the period you already purchased. Check the expiration date displayed by Apple or Google Play.

Why Is Premium Locked on My New Phone?

Check that:

You signed in to the correct 18Birdies account.
You are using the Apple Account or Google Account that purchased Premium.
The subscription is still active.
18Birdies is updated.

If you moved to another phone on the same platform, try restoring your subscription.

If you moved between iPhone and Android, confirm that you do not already have an active subscription through the other app store before purchasing again.

Can I Change the Apple Account or Google Account Used for Billing?

An existing subscription remains connected to the store account that purchased it.

To use a different Apple Account or Google Account for future billing, cancel the original subscription and wait for it to expire before purchasing Premium through the new account.

What Happens if I Have Active Apple and Google Play Subscriptions?

Apple and Google manage and bill subscriptions separately. If both are active, each subscription may renew and charge independently.

Cancel the subscription you no longer want through its original app store. If you were charged twice, follow How to Manage, Cancel, or Request a Refund for 18Birdies Premium.

What if I Activated Premium with a Promotional Code?

Promotional-code access is connected to your 18Birdies account and is not transferred between app stores.

Sign in to the same 18Birdies account on your new phone. Your promotional Premium access will expire at the end of its original promotional period.

I Signed In, but My Rounds and Profile Are Missing. What Should I Do?

You are likely signed in to a different 18Birdies account.

Check the email address or sign-in method used on your previous phone. If you cannot access the correct account, contact Support with:

the email addresses you may have used,
your previous and current device types,
your profile name,
screenshots of the account currently displayed,
a recent course and round date associated with the missing account.