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AI Coach FAQs

Is This Free?
How long does it take to get my analysis?
How do I send this to friends?
How is the Swing Score determined?
Why does it take time to process?
Why is my swing video failing analysis?
Why do you need camera permissions?
Are my videos public or private? Do I need to be connected to WiFi?
Where can I go to see other 18Birdies swings?
Can I skip to other recommended drills?

If you're unable to find an answer below, please don't hesitate to reach out to us at Support@18Birdies.com

Is this free?

Yes!

For the first month of the AI Coach release, all 18Birdies golfers get the full Premium experience. After 30 days, free app users will still have full access to the AI Coach.

Premium members 

You'll get skip to the head of the line for swing processing. As more golfers use the tool, processing time can be affected as there is more demand on the server. 

As a Premium member, you'll get priority placement in the swing video processing queue. 

How long does it take to get my analysis?

On average, your video can take 10 seconds and up to 2 minutes to upload into the analysis queue. 

Once uploaded, the video takes 5 minutes, on average to complete processing through the AI Coach. 

Depending on server demand and how many videos are being uploaded at any time, in extreme cases, videos may take up to 30 minutes to complete processing. 

We don't see this happening, but if you begin experiencing unusually long wait times, please reach out to us at Support@18Birdies.com.

Never holding up the tee...

While your video is in the processing queue, feel free to check out other areas of the app or get to those work emails – yea, right 😉. 

When your video has completed processing, we'll send you a notification. Simply tap the notification get your analysis and Drill Plan!

Premium members 

You'll get skip to the head of the line for swing processing. As more golfers use the tool, processing time can be affected as there is more demand on the server. 

As a Premium member, you'll get priority placement in the swing video processing queue. 

How do I send this to friends?

First, you'll need to download the video.

  1. Open the app and tap Improve on the bottom menu bar to access AI Coach.
  2. Tap Past Analysis.
  3. Tap the download icon near the top right corner of your video.

The video is downloaded directly to your camera or picture roll. Simply go to your camera roll and share your video through text or any of your social media channels just like you would any other video.

For more information, see our article Download and Share Your Swing Video

How is the Swing Score determined?

The AI Coach uses complex motion detection technology to identify and track multiple elements of your swing.

Your swing elements are compared to professional swing models and given a numerical comparison.

Your Swing Strengths are also displayed with your Swing Score.

Why does it take time to process?

 We are running intense technology to scan your body and analyze your swing. We are working to improve overall processing time, though there may be some slowing in the early stages as more golfers use the AI Coach.

We don't see this happening, but if you begin experiencing unusually long wait times, please reach out to us at Support@18Birdies.com.

Why is my swing video failing analysis?

A swing video can fail analysis for many reasons. There are two main reason why a video might fail; an issue with with the recording itself or an issue with the 18Birdies server. 

For more detailed information, please see our article Reasons Why A Swing Video Might Fail Analysis or Processing

Are my videos public or private?

Your videos are private by default. Videos can only be viewed if you share them or if you post it to the feed. 

Privacy Policy, Terms of ServiceLegal Information

Where can I go to see other 18Birdies swings?

Check the feed! 18Birdies members love to share their swing and if you don’t see one immediately, you should be able to find one by scrolling just a bit.

Can I skip to other recommended drills?

At any time. The AI Coach is designed to recommend drills that have determined to be most impactful to your game. 

If you want to skip ahead or get a sneak peek at what you’ll be working on next, you can do so at any time.

Check out more information on our article Swing Analysis and Drill Plans

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