Reporting Content on 18Birdies

At 18Birdies, we’re all about making the entire golf experience as fun and as friendly as possible.

That’s why we want you to know that we care about your experience in the app, and that we want to do everything we can to respond quickly and appropriately in the event that questionable content shows up, or if a user engages in conduct that falls outside of our Community Guidelines.

Reporting an Issue

There are five ways to classify your report:

Not interested in an account

We appreciate you letting us know. In the short term, Managing your followed users is a good way to prevent seeing other user's Feed posts.

A user is posting spam

Spam...you recognize it as soon as you see it, and can usually smell it from a mile away.

There are many different types of spam out there, but you should generally use the same caution you use when checking emails and apply that to content you come across in all communities.

  • Bulk tagging or mentions
  • Sharing of questionable links
  • Sharing undesired or excessive content

If we find a user is posting spam, we will let them know that their account may be compromised, or take other action, including temporarily suspending the account while we resolve the issue.

Their account may be hacked

A recent study shows that nearly two in three U.S. adults believe they have been hacked at some point. If you think an account has been hacked, here are some things to look for.

  • Significant increase in posts from the account
  • Dramatic increase or decrease in followers/following
  • Posts that are difficult to understand
  • Profile picture or name change

They are being abusive or harmful

If you come across content or behavior that you believe is abusive or harmful, please let us know immediately.

As a reminder, you can find our Community Guidelines here.

They are impersonating someone else

Please let us know if you think you, or any other 18Birdies user is being impersonated on the app and our team will look into it.

If you want to provide further information, please send us a note at support@18birdies.com.

Have questions or feedback? We’d love to hear from you! Visit the Me Tab in your app and scroll to Support & Feedback.

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