Coach Connect Feedback Process

18Birdies Partner Standard

18Birdies Coach Connect

The 5-Step Feedback
Method

Establish immediate rapport. Students need to know a human is listening, not just an algorithm.

✔ Start with your name: A simple "Hi [Student], I'm Coach [Name]" sets a professional tone instantly.
✔ Prove you read their notes: Explicitly mention their specific struggle. If they said "I hate my slice," say "I see you're fighting a slice." This builds massive trust.
✔ Be Yourself: Bring your unique personality and flair to the intro. Authenticity helps students connect with you as a person, not just a coach.

Pinpoint the root cause using the analysis tools. Avoid cluttering the screen with too many lines.

✔ Telestrate sparingly: Use lines or circles to highlight the exact breakdown (posture, path, face angle), but clear them often so the student can see the movement.
✔ The "Feel vs. Real" Gap: If helpful, use the Split-Screen tool to compare their swing to a model swing. This offers instant visual proof of the error.
✔ Plain English: Avoid complex jargon. Instead of "early extension," try "your hips are moving toward the ball too soon."

Give a clear, actionable correction. This is the "lightbulb" moment for the student.

✔ The Rule of One: Focus on one major correction. Giving 3-4 things to fix will overwhelm them and reduce success rates.
✔ Describe the Feel: Translate the mechanics into a sensation. Tell them what it should feel like (e.g., "Feel like your back is to the target longer").
✔ Be Decisive: Don't say "maybe try this." Say "Here is exactly what we need to change to fix your ball flight."

Assign homework. This turns a one-off tip into a coaching relationship.

✔ Use the Library: Assign 1-2 specific drills from the 18Birdies library (or your own uploads). This gives them a concrete plan for their next range session.
✔ Set a "Due Date": Don't just ask them to practice. Ask for a "Progress Video" after 48 hours. This creates accountability.
✔ The Hook: Phrase it as a check-in: "Send me a video next week so I can make sure you're doing the drill correctly."

Connect the fix to the result and open the door for future bookings.

✔ Define the Win: Remind them what they get if they do the work (e.g., "Fixing this path will add that 10 yards you're looking for").
✔ Drive In-App Value: Mention that they can book full live sessions directly on your profile for deeper analysis.
✔ Sign Off: Point them to the text notes for links and wrap up with high energy.

Technical Analysis

Coach Ryan Evans

Coach Thomas Porten

Side-by-Side Comparisons

Coach Frank Mattei

Coach Christian Barto

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Swing Frame
Keep entire club arc visible.

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Audio Clarity
Minimize wind & noise.