How Do I Fully Close the App? (Android)

Android Device

1. Open the Settings app.
2. Choose Apps.

   On some Samsung phones, touch the General tab atop the Settings app screen, and then choose the Application Manager item.

3. Touch the Running tab to view only active or running apps.

   Or you can swipe the screen to the left until the Running tab appears.

4. Choose the app that’s causing you distress.

   For example, a program might not stop or might say that it’s busy or has another issue.

5. Touch the Stop or Force Stop button.

   The program stops.

After stopping the app, try opening it again to see whether it works.