How Do I Fully Close the App? (Android)
- Open the Settings app.
- Choose Apps.
On some Samsung phones, touch the General tab atop the Settings app screen, and then choose the Application Manager item.
- Touch the Running tab to view only active or running apps.
Or you can swipe the screen to the left until the Running tab appears.
- Choose the app that’s causing you distress.
For example, a program might not stop or might say that it’s busy or has another issue.
- Touch the Stop or Force Stop button.
The program stops.
After stopping the app, try opening it again to see whether it works.