If I Am Outside of the Acceptable Cancellation Window, Are There Any Situations Where I Can Get a Refund?

The acceptable reasons to cancel a tee time outside of the cancellation window are

  • A medical emergency or death.
  • Course is closed due to inclement weather.

Cancel a tee time

  1. Open the app and tap Me.
  2. Tap Transaction History.
  3. Find the Tee Time Reservation you wish to cancel and tap to open the Tee Time Reservation screen.
  4. At the bottom of the screen, tap Cancel Order.

Have questions or feedback? We’d love to hear from you! Send us a message to support@18birdies.com. You can also call our Customer Care Team at 1(844)833-7433.

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