If I Am Outside of the Acceptable Window, Are There Any Situations Where I Can Get a Refund?

Tee time reservation booking fees and Deal tee time prepayments are 100% refundable if the golf course is closed due to to inclement weather.

Tee time reservations where only the booking fee is paid can be canceled and refunded up to 24 hours from tee off. Once a tee time is within 24 hours the reservation is unable to be canceled through the app and the reservation fees are released to 18Birdies. A refund is only applicable if the golf course is closed.

Deals (or Hot Deals) are prepaid reservations that are non-refundable unless the golf course is closed due to weather. Once a Deal is sold, we are unable to cancel the reservation. Please review all booking, date, and time details before completing booking. If a Deal is booked for the wrong day, we are unable to cancel or refund.

For the full tee time cancellation policy, including Deals, please see our support resources:
Tee Time and Cancellation Policy

Cancel a tee time

  1. Open the app and tap Me.
  2. Tap Transaction History.
  3. Find the Tee Time Reservation you wish to cancel and tap to open the Tee Time Reservation screen.
  4. At the bottom of the screen, tap Cancel Order.
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