Refunds

If you would like to request a refund, please contact us at support@18birdies.com.

The acceptable reasons to cancel a tee time outside of the cancellation window are

  • A medical emergency or death.
  • Course is closed due to inclement weather.

You can still cancel/modify your tee time when you are outside of the acceptable cancellation window, however, you will not be eligible for a refund for any prepayment or deposit/service fees you have paid.

Have questions or feedback? We’d love to hear from you! Send us a message to support@18birdies.com. You can also call our Customer Care Team at 1(844)833-7433.

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